Terms and Conditions

Oasis Nepal Travel is a Government registered tour company in Nepal. We are known for our quality service and strong commitment to our clients’ needs. Our clients have to adhere to the following terms and conditions for a successful package booking.

Price Change

Oasis Nepal Travel reserves the right to vary the rates of the trips (from what is mentioned on our website) due to certain external factors beyond our control, like the change in exchange rates, government action, etc. The prices of domestic flights may change due to alterations in the fuel price.

Passport and Visas

Clients must have a passport valid for at least 6 months from return date. To complete your trip booking we need a copy of your passport. You can apply for a Nepalese visa from the Nepal Consulate in your country. You can also get an on-arrival Nepali visa. 

  • 15 days : USD 50
  • 30 days : USD 60

Tour Cancellation Policy

In the case that our clients wish to cancel or are unable to fulfill the trip, you will have to bear the following charges.

The 20% of the total amount deposited for the booked trip package is fully non-refundable. 

After the final payment for the trip prior to the start date is made there will be no refunds. 

However our clients do have the right to ask for a refund, according to our policy. You will be refunded the respective amounts if we are notified (prior to the trip’s start date) within:

  • 60 days : 85%
  • 45 days : 75%
  • 30 days : 50%
  • 15 days : 25% 
  • 10 days : 15% 

On or after the trip’s start date no refunds will be made. 

Change of Tour Itinerary

The tour package schedule can be changed without earlier notice as a result of events beyond our control because of natural disasters like weather hazards, landslides, avalanches, road block, and also political disorder or sickness, etc. In case of such unforseen circumstances, Oasis Nepal Travel will have to cancel your trip but will offer you an alternative tour package of the similar quality. This alternative trip option will be valid for a year. 

Flight Cancellation Policy

If clients cancel flight in a week’s time, you will be refunded however with a 30% cancellation fee. 

With Nepal’s difficult geography and climate, domestic flights are prone to delays and cancellations. Unfavourable weather conditions like heavy rain, strong winds, thick fog, etc. may call for a delay or cancellation of your flight due to the lack of Instrumental Landing System in Nepal at the Tribhuwan International Airport. During monsoon season in Nepal (June-August) flight delays and cancellations are more common.

Domestic flights in the Everest, Annapurna, Simikot and Jumla regions, Lukla flights, Jomsom flight are prone to cancellations and delays. Sometimes the delays maybe be short but other times they could last a whole day. Oasis Nepal travel recommend clients to carry extra money for additional food and accommodation expenses. We will not be responsible for these costs. 

Travel Insurance

Clients are strongly recommended to have an updated travel insurance package that covers trip cancellation, injury, emergency evacuation/rescue, medical treatment, loss of personal belongings, theft, death, etc. The insurance must cover activities that you will involve in during your stay in Nepal, not restricted to trekking, climbing, rafting, and biking. If a client suffers from an injury or illness, all expenses for the treatment is the client’s full responsibility. 

While trekking/climbing, you must carry a copy of your insurance policy which specifically need to cover emergency helicopter rescue services. These services won’t come to your aid unless you make a cash deposit or you guarantee payment in Kathmandu, prior to your journey. Oasis Nepal Travel will complete the initial payments for rescue/evacuation insurance and will then be reimbursed by your insurance company. 

Liability

We strive to provide quality service to give our clients a genuine and unforgettable experience in Nepal. Prior to the trip we communicate with our clients discussing every aspect of the trip to the minute details. Oasis Nepal Travel shall not be held responsible for cancellation resulted from any event beyond our control, such as natural calamities, national emergency, civil strife, war or acts of terrorism that may effectively hamper the smooth unfolding of the trip. Thus, we recommend a thorough and updated insurance program for our clients before entering Nepal.